Floral & Supply Returns
Afloral.com strives for 100% customer satisfaction on every order and we hope that you are pleased with your purchase. However, if you are not satisfied for any reason, we would be happy to provide a refund. Please note the following:
- All items MUST be in original condition with tags. Refunds will NOT be given for altered items
- Original shipping charges will not be refunded
- Afloral.com is not responsible for return shipping charges
- Merchandise must be returned within 60 days of delivery date
- Returns may be made via any shipping service (UPS, FedEx, USPS, etc.)
- A copy of the packing slip must be included with the return
- If the packing slip is not included, please include the following information:
Name
Order Number
Email Address
Items Returned and Reason
Returns can be shipped to:
Afloral.com
Attn: Returns Dept.
Buncher Commerce Park
7B Avenue B
Leetsdale, PA 15056
All refunds will be issued to the credit card used at the time of original purchase. Please allow 2-3 business days from the day we receive the product for the refund to be issued. You will be notified via email when the refund is complete.
Exchanges - We recommend for fastest service to first place the new order online, then return the unwanted items to be refunded.
If you have any questions in regards to your return, please email customerservice@afloral.com and we will promptly assist you.
