Return Policy

Afloral.com strives for 100% customer satisfaction on every order and we hope that you are pleased with your purchase. If you would like to return items for any other reason you may return it for a full product refund of the purchase price as long as the following requirements are met:

• Upon receipt please examine all packages to verify that you have received all items in good condition. If there should be any problems or missing items please notify us within 24 hours of receiving the shipment.
  
  
• All Shipping Costs are Non-Refundable
  
  
• merchandise must be returned within 30 days of delivery date
  
  
• product must be returned in original condition with tags on merchandise
  
  
• a copy of your receipt or the following information is included with the merchandise: Name, Address, Daytime Phone Number, Invoice Number, and Reason for Return. No authorization number is required from us to return items.
  
  

All refunds will be issued to the credit card used at the time of original purchase. Please allow 2-3 days from the day we receive the product for the refund to be issued. If an exchange is needed, we recommend for fastest service, first place a new order online and then make your return of unwanted items.

Returns can be sent to:

Afloral.com
165 Jones and Gifford Ave.
Jamestown, NY 14701