Do I need a Business License or Tax ID to purchase from you?
Anyone can purchase from Afloral.com! You do not need a business license
or a tax id #.
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Do you offer a catalog?
Afloral.com does not offer a catalog. Paper, printing and postage costs are
constantly rising making a catalog a prohibitive expense. Our web site allows
our product line to be consistently up to date and keeps our prices as low as
possible.
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Do you ship to Canada?
Yes, we gladly ship orders to Canada through UPS ground. All Canadian taxes, fees
and shipping charges are shown at the time of checkout. To expedite your order please choose UPS Canada as your shipping method.
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Do you ship anywhere else outside the US?
We ship to limited areas outside the United States. These areas are APO, FPO addresses as well as to Puerto Rico,
Hawaii, Alaska, Guam and the Virgin Islands. All orders outside the United States are shipped
USPS Priority Mail. To expedite these orders please choose USPS as your shipping method.
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Are your prices Wholesale?
Yes, Afloral.com has been a wholesaler
since 1996 and in the pre-internet days since 1984.
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Do you offer a return policy?
Yes, you are able to return your order for up to 30 days from the date of your receipt. We ask that the items are returned in the manner that they are received.
All returns that are received within the 30 day period receive a refund to the
form of payment used to make the purchase (shipping fees are non-refundable)
returns received after the 30 day period receive a store credit to use with
future purchases.
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Do you offer free samples?
Unfortunately we do not offer free samples. With shipping fees and the rising
gas prices the many requests for free samples we receive would put us out of
business. We do give the best description possible for each item that we carry
and anyone can call us at 1-888-299-4100 or email us and we would be happy to provide a better description
if needed. We have also begun offering videos on the many products we carry.
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Do you have a minimum order?
There is no minimum order at Afloral.com, but due to
high shipping costs and the current gas price situation we do have to charge
a minimum ship charge. The $8.95 ship charge is for orders up to $50.00 and
our maximum ship charge is $19.95, we also offer free shipping on orders of
$399.00 or more.
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Can you custom make a bouquet?
All of silk flowers and bouquets are imported and shipped as seen online. We
do not customize our bouquets, but we do offer videos with instructions to create your
own. Just think how impressed everyone would be when you make your own.
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What is the quality of your Silk Flowers?
We consider our Silk Flowers to be top of the line and we also carry a variety
of VALUE silk flowers.
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